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NOTE: This is an unformatted excerpt from our online fire protection training library.

Central Station Fire Alarm Systems

Service Scope

Central Station Service Scope

When a customer buys central station service, there is only one contract issued. It is issued by the central station service company and covers all the elements of central station serviceHowever, all of the elements that make up central station service do not have to be provided by the central station service company. Years ago, prior to the advent of circuitry that can carry larger signal volumes, such as fiber optic networks and computer-based switching in the phone company systems, central station service companies offered full central station service to only small geographic regions. Cost and dependability of the phone systems limited the central station service company..

The basic service scope consists of the following six elements:
Installation of all transmitters at the protected premises Monitoring signalsCentral station service companies are are not limited to working with fire alarm system signals. They may also provide security monitoring for retail store in town or to be sure critical equipment, such as freezers in an ice cream factory, are operating properly. – alarm, trouble, supervisory, and (where applicable) security guard tour signals Signal retransmission to emergency responders Record keepingFire alarm companies are required to keep records for only a year, but typically they will keep records for much longer periods of time, either on backup computer equipment or some other means. Records are kept in case their operations are called into question at the time of a fire or other problem. and reporting as necessary to satisfy the requirements of AHJs Testing and maintenanceThe intent of this is to include system inspection. Many times, an inspection will indicate the need for system maintenance. of the systems at the protected premises and in the central station Runner serviceA runner is a central service station employee who is on-site during an alarm event to assist emergency responders in the operation of the fire alarm system and to make sure the system is restored to normal service as soon as possible.
NOTE: This is an unformatted excerpt from our online fire protection training library.

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