Course purchases can be made through the Course Catalog by adding the desired course to the Shopping Cart and proceeding to the Checkout. Course purchases require a valid credit card.

Courses are available immediately upon purchase from your ‘Portfolio’. Find the course you would like to take and click on the ‘Launch’ icon when hovering over the course title in order to begin.

Course access is granted for one full calendar year from the date of purchase.

Your progress is ‘bookmarked’ within each course, meaning you can leave a course and return to where you left off at any point.

Each course contains a ‘Final Quiz’ that requires a passing score of 80% or greater. If you do not pass the quiz, you will have the option of reviewing the course material and attempting the final quiz for a second time. All Final Quiz questions relate directly to material that is referenced within the course itself, and do not require outside knowledge.

Upon successful completion of a course module, navigate to the ‘Portfolio’ section and scroll to the bottom of the page to view your completed enrollments. Hover over the completed course module and you will see an option to print your Certificate of completion.

All you will need is internet access, and access to a supported browser. (We currently support Google Chrome, Edge, Mozilla Firefox, and Safari).

Upon successful completion of a course module, navigate to the ‘Portfolio’ section and scroll to the bottom of the page to view your completed enrollments. Hover over the completed course module and you will see an option to print your Certificate of completion.

If you experience any issues, or have questions or concerns, please reach out to our Customer Support team using either of the following contacts. We are available Monday through Friday from 9 a.m. – 5.pm. ET. If we are not immediately available to assist you, we will get back to you as soon as possible.

Phone: +1-800-930-9414

Email: academysupport@jensenhughes.com