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Customer Service/Technical Support

GAPS prides itself in the customer service it provides to its learners. GAPS maintains a toll free number (800-930-9414) for customer service and technical support, as well as an email address (support@nextknowledge.com). Our regular support hours are 9:00 AM to 5:00 PM, Monday through Friday.

Accounts

Change Password

To change your password either choose the "Change Password" button from any of the account screens or mouse over "Account" in the top menu bar and choose the "Change Password" link in the sub-menu bar that appears

On the change password screen you will have to enter your existing password as well as your new password twice

Once you have entered all the information on the screen click the "Update Password" button

update password

Contact Customer Support:

Please fill in the fields below:

Contact Customer Service at support@academy.jensenhughes.com or 800-930-9414 option 1.

Our regular support hours are 9:00 AM to 5:00 PM, Monday through Friday, except holidays...