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Customer Service/Technical Support

GAPS prides itself in the customer service it provides to its learners. GAPS maintains a toll free number (800-930-9414) for customer service and technical support, as well as an email address (support@nextknowledge.com). Our regular support hours are 9:00 AM to 5:00 PM, Monday through Friday.

Accounts

Adding an Access Code

To add an Access Code choose the "Access Code" button from any of the account screens or mouse over "Account" in the top menu bar and choose the "Portal Access Code" link in the sub-menu bar that appears

On the Add an Access Code Screen enter the Portal Access Code that you received via email

After you have doubled checked that the code was correctly inputed, Press the Submit button

This will enroll you into the specified courses for that access code

update password

Contact Customer Support:

Please fill in the fields below:

Contact Customer Service at support@academy.jensenhughes.com or 800-930-9414 option 1.

Our regular support hours are 9:00 AM to 5:00 PM, Monday through Friday, except holidays...